Enjoy free shipping on all orders! Because we believe you deserve the best without worrying about shipping costs. Place your order now and let us deliver your products directly to your door, at no extra charge!
Please note that certain countries may impose import taxes, duties, and other Customs fees on imports, which are not included in the payments made to us. These charges, if applicable, are determined and levied by the Customs office of the destination country. For more information on these charges, we recommend contacting your local Customs office directly.
The estimated delivery time you see at checkout covers both the time it takes to prepare your order for shipment and the actual shipping time. Generally, you can expect your order to arrive within 7-15 business days. However, during busy periods, like around the holiday season, we may need a little extra time to check and perfect your items.
Sometimes, despite our best efforts, an item you ordered may temporarily go out of stock. If that happens, we’ll do our utmost to let you know as soon as possible.
You can contact us at support@alewayz.com, and we’ll be happy to provide you with the necessary information regarding your order.
We are afraid that only one promo code can be applied per order.
Certainly, you can change or cancel your order within 24 hours. Please contact us at support@alewayz.com.
Absolutely! Ensuring your satisfaction is our utmost priority. If you wish to return your item(s), kindly reach out to us within 10 days of receiving your order (based on the delivery date on the tracking record, if applicable) and provide the reason for return. We’ll promptly provide you with detailed return instructions. For further details, please refer to our Returns and Exchanges page.
